Members enrolled in Medica DUAL Solution® (HMO D-SNP) (MSHO), Medica Choice Care℠ MSC+, Medica AccessAbility Solution® Enhanced (HMO D-SNP) (SNBC SNP), Medica AccessAbility Solution® (SNBC), Medica Choice Care℠ PMAP, and pregnant people and children enrolled in Medica MinnesotaCare without access to transportation, our Medica Provide-A-Ride program gets you to and from health care visits.
Visits eligible for transportation
You can go to these types of visits:
- Medical
- Dental
- Mental health
- Substance use disorder
- Pharmacy
- Durable medical equipment
- Urgent care*
- Emergency room *
- Medica DUAL Solution and Medica AccessAbility Solution Enhanced members are eligible for transportation to One Pass fitness sites.
- Medica DUAL Solution and Medica Choice Care MSC+ members with an Elderly Waiver (EW) are eligible for transportation to locations approved through EW.
*You will need to confirm any urgent care or emergency room visits with HealthAdvocate℠ NurseLine to ensure that you're getting the appropriate level of care.
How to set up your ride
Call Medica Member Services at the number on the back of your Medica identification (ID) card at least five days before your appointment. Have your information ready, including:
- Medica member identification number
- Date of birth
- Full name and address of the doctor, clinic or location.
Tracking your rides
You have a new way to track no-cost rides you've scheduled to medical, pharmacy, and other eligible health-related appointments. The portal is easy to use and will help you track your scheduled rides.
Track on the QRyde member portal website
For users who want to access their ride information on a laptop or desktop computer, you can access all your transportation information on the QRyde Member Portal website. Just log in from your computer at the link below.
More details about using your benefit
Medica DUAL Solution and Medica AccessAbility Enhanced
8 a.m. – 9 p.m., CT, daily
Medica Choice Care MSC+ and Medica AccessAbility Solution
8 a.m. – 6 p.m., CT, Monday – Friday
Medica Choice Care PMAP and Medica MinnesotaCare
8 a.m. – 6 p.m., CT, Monday – Friday
About your coverage
Medica DUAL Solution and Medica AccessAbility Solution Enhanced are HMO- D-SNPs that contract with both Medicare and the Minnesota Medical Assistance (Medicaid) program to provide benefits of both programs to enrollees. Enrollment in Medica DUAL Solution and Medica AccessAbility Solution Enhanced depends on contract renewal.
American Indians can continue to use tribal and Indian Health Services (IHS) clinics. We will not require prior approval or impose any conditions for you to get services at these clinics. For elders age 65 years and older this includes Elderly Waiver (EW) services accessed through the tribe. If a doctor or other provider in a tribal or IHS clinic refers you to a provider in our network, we will not require you to see your primary care provider prior to the referral.
Last Updated: December 2022
H2458_1004798 Approved
Y0088_1004798_C