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Hennepin Healthcare Employees

Care options

See the doctors, specialists, facilities, and other programs and services covered by this plan.

Providers and facilities

Virtual care

Reliable care from the comfort of your home. Get 24/7 treatment online or over the phone. Check with your clinic about getting virtual care for common conditions.


Behavioral health

Get help for mental health concerns that may be keeping you from your best life.

Start here

Pharmacy locator

Keep yourself in the best possible health with access to medications from a wide range of pharmacies. See your pharmacy benefits.


Transplant

Whether it's a bone marrow/stem cell or organ transplant, our goal is always for you to have the best possible outcome. We'll make sure you fully understand your diagnosis and care plan so you can make the decisions that are right for you. We can also help you find a Centers of Excellence transplant facility.

Complex Care Management Support

Are you or your family members living with a serious or chronic health condition? You’re not alone. Case managers can partner with you and your providers to help manage health conditions and create a personalized care plan based on your health goals. Then your case manager will provide ongoing coordination and support as you’re working toward your health goals.


To get started, call 1-866-905-7430.

Sign in to your account

You’ll find everything you need online.

  • See all your benefits
  • Find a provider in your network
  • Download your ID card
  • Get quick answers about your coverage and more

Additional plan benefits

Information to help you

Get answers to common questions about your plan.

Plan information

You can find additional information about this plan below
  • Choose from any doctor, clinic or facility in the network. Keep in mind, you'll get your highest level of benefits when you visit Hennepin Healthcare In-network providers. While you don't need a referral to see a specialist in the network, it's a good idea to work closely with your primary care doctor to coordinate your health care needs.

  • Use our How to Get the Care You Need guide to get information about your health plan, including:

    • Guidance on preventive screenings and immunizations
    • Your rights and responsibilities as a Medica member
    • How to file a coverage complaint or appeal

    How to get the care you need (PDF)

Sign in to your account

See specific coverage and details

Member services

  • 7 a.m. – 8 p.m. CT, Monday – Friday
  • Closed 8 a.m. – 9 a.m. CT, Thursday
  • 9 a.m. – 3 p.m. CT, Saturday

*Amwell
Have a virtual care visit with a board-certified doctor using the web or mobile app for common medical conditions. Sign up for Amwell, select a doctor and start your visit. With Amwell, you can also access therapy or psychiatry services for behavioral health concerns such as anxiety, depression and stress (covered under your plan as a behavioral health office visit). Amwell offers other online services, but is not an in-network provider for those services with your plan. You can use the additional services, but you will pay the full cost of the service.