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Care coordination news

Check out monthly issues of our newsletter

January / February 2024

  • Auditor Corner – Unable to Reach (UTR)/Refusal Process
  • Benefit Guidelines are updated and will be posted
  • Care Coordinator Success Stories
  • Consumer Directed Community Supports (CDCS)
  • Community engagement team planned events
  • Department of Human Services (DHS) 5841 updated
  • February is Heart Health Month
  • Gaps in Care Resources
  • January – Cervical Health Awareness Month
  • Medica Behavioral Health (MBH)
  • Medical Spenddown with Medicaid Redeterminations
  • Member Transfer Responsibilities Reminder
  • MNCHOICES
  • New Depression & Diabetes PIP in 2024
  • New Medica Member Services Phone Number – Effective 1/1/24
  • Medica Provide-A-Ride (PAR) Transportation Directory coming soon
  • New Medicaid Benefit as of 1/1/24
  • Upcoming meetings & trainings

View January / February newsletter

March 2024

  • Auditors Corner: Transition of Care
  • Care Coordinator Concern Form
  • Care Coordination (CC) HUB Updates
  • Community engagement team March planned events
  • Live Model of Care Training
  • March is Social Work Month!
  • MnCHOICES requirements for Phases 3 and 4
  • Reminders from Support Specialist Team
  • The state's new Assisted Living Report Card goes live
  • Reports
  • Transportation reminder
  • Upcoming Provider Training Announcement
  • Updated Policies and Forms
  • Upcoming meetings & trainings
  • Capitation Dates
  • Personal Care Assistance (PCA) now covers driving provided by PCA workers

View March newsletter

April 2024

  • Auditors Corner: Mode of Assessment
  • Care/Support Plan Translation: Minnesota Senior Health Options (MSHO) & Integrated SNBC (I-SNBC) Members
  • Community First Services and Supports (CFSS)
  • Community Engagement team planned events
  • Consumer-directed community supports (CDCS) budget changes for Elderly Waiver (EW) and Alternative Care (AC) Programs
  • Consumer Directed Community Supports (CDCS) and Denials/Terminations
  • MnCHOICES – Certified assessor recertification
  • MnCHOICES Resources reminder
  • MnCHOICES – April 1st begins Phase 3
  • Reminders from Support Specialist Team
  • Skilled Nursing Facility (SNF) Authorizations
  • Stress Awareness Month!
  • Upcoming meetings & trainings
  • Community-Based Services Manual (CBSM) Updates
  • Healthy Pregnancy Allowance
  • Member Advisory Committee Meetings

View April newsletter

May 2024

  • Auditors Corner: Support Plan
  • Bridging Benefit Guideline
  • Community engagement team – May planned events
  • Department of Human Services (DHS) Explains Electronic Verification of Certain Assets for Minnesota Health Care Programs
  • MnCHOICES – Certified assessor recertification
  • MnCHOICES – Phase 3
  • Nurse's Week May 6 – 12
  • Policy updates – Home Care policy
  • QRyde Update
  • Reminders from Provider Oversight
  • Reminders from the Support Specialist Team
  • Success Stories
  • Upcoming meetings & trainings
  • Denial, Termination, or Reduction (DTR) Reminders
  • MnCHOICES – Changes to assessment process for personal care assistance (PCA) providers
  • OBRA Level I Process Update

View May newsletter

June 2024

  • Auditors Corner: Transition of Care Discussions
  • Community engagement team planned June events
  • County, Care System, and Agency contact phone & fax updates
  • Date of Death Report reminders
  • MnCHOICES – Phase 4 coming soon!
  • MnCHOICES – Certified assessor recertification
  • Moving Home Minnesota (MHM)
  • Personal Care Assistant (PCA) enhanced Rate
  • Provider Oversight reminders
  • Transition of Care Updates
  • Upcoming meetings & trainings
  • What is Pride Month?
  • DHS announcement of CFSS implementation timeline
  • PHQ-9 Screening
  • Wheelchair/Transfer Chair/Scooters

View June newsletter

July 2024

  • Auditors Corner: Transition of Care (TOC) medication review
  • Community engagement team - July planned events
  • Date of Death (DOD)Report is now posted on the Care Coordination HUB
  • Department of Human Services (DHS) pilot program: Complex Transition Team
  • In-Person Assessment Guidelines
  • July is Ultraviolet (UV) Safety Awareness Month
  • Medica Sales Team
  • MnCHOICES FINAL PHASE Begins July 1st
  • MnCHOICES Resource Update
  • MnCHOICES Webinar Training
  • Non-Emergency Medical Transportation (NEMT) Claims
  • Non-Emergency Medical Transportation (NEMT) Referrals
  • Policy change to allow waivers and Alternative Care (AC) to stay open for 30 days during incarceration
  • Spenddowns and Elderly Waiver (EW) obligations
  • Success Stories
  • Upcoming meetings & trainings
  • Community-Based Services Manual (CBSM) Environmental accessibility adaptations (EAA) Guide Updated
  • Minnesota Department of Human Services (DHS) Community First Services and Supports (CFSS) Online Training
  • Durable Medical Equipment – Air Conditioner/Lift Chair/Walker
  • Enhanced Personal Care Assistance (PCA) Rate Reminders
  • Individual community living supports (ICLS) – Service amount and setting
  • Supplemental Benefits Letter

View July newsletter